Home Strong & Radiant Experience

Privacy Policy

Cynthia Burrell Wood, LLC (“Company,” “we,” “our,” or “us”)
Website: www.strongradiantmidlife.com
Effective Date: January 1, 2025

 

1. Who We Are & Scope

Cynthia Burrell Wood, LLC operates Strong Radiant Midlife, offering coaching, online programs, and digital content designed to support women in midlife.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our services, or interact with us online.

We value your privacy and transparency. We collect only what we need to provide our services, never sell your data, and respect your right to control how your information is used.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: name, email address, mailing address, and phone number (if provided).
  • Account & Transaction Information: usernames, login details, purchase history, and billing data.
  • Payment Information: payments are securely processed through Kajabi Payments (Stripe) or PayPal. We never see or store your full credit card details.
  • Technical Data: IP address, browser type, operating system, referring URLs, device information, and usage data collected via Kajabi analytics or Google Analytics.
  • Marketing & Communications Data: preferences for receiving marketing, participation in offers, and responses to emails or forms.
  • User-Generated Content: comments, testimonials, survey responses, or other content you voluntarily submit.

3. How We Use Your Information

We use your information to:

  • Provide and manage our programs, courses, and coaching services.
  • Process payments, manage orders, and provide customer support.
  • Send administrative emails such as confirmations, account updates, and policy notices.
  • Send marketing emails and newsletters (only if you’ve opted in). You may unsubscribe at any time.
  • Analyze and improve our website and user experience using analytics tools within Kajabi and Google Analytics.
  • Comply with legal and financial record-keeping obligations.

4. Cookies & Analytics

Our website, hosted by Kajabi, uses cookies and similar technologies to improve site performance, analyze behavior, and remember your preferences.

Cookies may also be used by integrated tools such as Google Analytics, Facebook Pixel, or Kajabi Email Analytics.

You can disable cookies through your browser settings, but some features of the website may not function properly without them.

5. Sharing Your Information

We do not sell your personal information. We may share your information only with:

  • Kajabi, which hosts our website, checkout, and email systems. Kajabi may store and process your data on our behalf under strict data protection terms.
  • Payment Processors (such as Stripe or PayPal) for secure payment transactions.
  • Email Service Providers (via Kajabi) to send communications and newsletters.
  • Professional service providers such as accountants or legal advisors, only as required by law.
  • Authorities or regulators if legally required or necessary to protect our rights, users, or comply with legal processes.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, including to comply with legal, tax, or accounting requirements.
When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We use Kajabi’s secure infrastructure, SSL encryption, and industry-standard safeguards to protect your data.

While we take reasonable precautions, no online system can guarantee absolute security. You use our website and services at your own risk.

8. Your Rights & Choices

You may:

  • Unsubscribe from marketing emails at any time using the “unsubscribe” link.
  • Access, update, or delete your personal information by emailing us directly (see contact info below).
  • Opt out of cookies by adjusting browser settings.

If you live in a state or country that provides additional privacy rights (such as California, Colorado, the UK, or EU), you may have specific legal rights regarding your data. We will honor such requests as required by applicable law.

9. Children’s Privacy

Our website and services are intended for adults (age 18+). We do not knowingly collect or store information from children under 13. If you believe a child has provided us information, contact us so we can delete it promptly.

10. U.S. Privacy Compliance

Cynthia Burrell Wood, LLC operates in the United States and follows all applicable federal and state privacy and data protection laws.

If a data breach or unauthorized access to personal information occurs, we will take immediate steps to investigate, notify affected individuals when required, and comply with all legal obligations related to such incidents.

11. Third-Party Links & Integrations

Our website may contain links to third-party websites, social media, or external platforms. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal information.

12. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest version. Significant changes will be communicated via email or a notice on our website.

13. Contact Us

Cynthia Burrell Wood, LLC
Attn: Privacy
Email: [email protected]
Website: www.strongradiantmidlife.com